JOB DESCRIPTION
SOCIAL MEDIA MANAGER
Planning, executing, and overseeing an company's social media strategy to raise brand awareness, interact with the target audience, and advance business objectives are the duties of a social media manager. In order to maximize the social media presence, this position entails producing, selecting, and disseminating content across a variety of social media channels and evaluating performance indicators.
In order to maintain a positive brand image and encourage engagement with the target audience, a social media manager is crucial in establishing an organization's online presence. In the always changing realm of social media, this position necessitates a blend of creativity, strategic thinking, and analytical abilities to attain the necessary results.
Key Responsibilities:
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Formulation of a Strategy: Create and put into action thorough social media plans that are in line with the objectives and target market of the company.
Decide on key performance indicators (KPIs) to gauge how well social media campaigns are working. - Curation and Content Creation: Create interesting, high-quality material (text, photos, videos, infographics, etc.) for a range of social media channels. To add to your content schedule, curate pertinent content from various sources.
- Community Supervision: Encourage and oversee virtual communities by interacting with adherents, answering questions or concerns, and replying to messages and comments. Keep an eye on user-generated content and promote involvement from users.
- Publishing and Planning: Make use of social media management tools to organize and plan posts. Keep content calendars up to date and make sure postings are scheduled consistently.
- Advertising for Pay: Develop and oversee social media marketing initiatives to increase exposure and interaction. Optimize ad targeting, monitor ad performance, and make budget adjustments.
- Reporting and Analytics: Monitor and evaluate social media indicators on a regular basis (interaction, reach, conversion rates, etc.). Compile and provide performance reports that highlight accomplishments and areas in need of development to management.
- Social Audience: Keep an eye on industry or organization-related internet discussions and trends. Utilize insights to modify tactics and react to new possibilities or problems.
- Cooperation: Work together with other divisions, including customer service, marketing, and public relations, to match social media initiatives with overarching corporate objectives. Organize user-generated content campaigns and influencer collaborations.
- Crisis Intervention: Create and implement crisis management strategies to address unfavorable reviews or problems with your internet reputation.
- Stay Up to Date: Stay abreast with the most recent developments in social media trends, algorithms, and best practices.
Qualifications:
- A bachelor's degree (or comparable experience) in marketing, communications, or a similar profession.
- Demonstrated expertise in developing strategies and managing social media accounts.
- Competence with social media sites (such as LinkedIn, Facebook, Instagram, Twitter, and TikTok).
- Strong communication skills, both in writing and speaking.
- The capacity for original thought and the production of interesting stuff.
- Analytical abilities to evaluate data and make judgments based on it.
- Familiarity with sponsored promotion and social media advertising.
- Knowledge of social media management platforms, such as Buffer and Hootsuite.
- Problem-solving and crisis management skills.
- Strong attention to detail and organizing abilities.
- The capacity to function both alone and together.
- Flexibility in response to social media's changing environment.